Whether you love living at Emporium or are still thinking about renting or buying, here is your complete guide to living at Emporium Fortitude Valley.
How often will Emporium Rental carry out routine inspections?
We like to inspect each property every three months or so depending on each property owners needs. Before we inspect your property we will be sure to give you plenty of notice. You are not required to be present for the inspection, however you are welcome to be their if you like. For more information, please click here.
What should I include in my application?
Your application must contain copies of proof of identification and proof of income. We will then contact your employer to ensure your employment and income details are current and correct. All applicants will be checked against a national tenancy database so that we’re aware of any past discrepancies in rental payments or prior property damage.
Applications that meet our criteria will be passed to the property owner who will make the final decision on which application may progress. For more information please click here.
How long will it take to process my application?
We will process your application as quickly as possible – generally, within 48 hours of receipt.
How can I pay my rent?
Rent can be paid either by electronic funds transfer (EFT) using a unique reference code that your Property Manager will provide you with or direct debited from your nominated bank account.
Can I have a housemate move in?
All tenants are to seek permission when wanting anyone else to live at the property. This includes people that are not seeking to be a lease holder but just an additional occupant. Additional tenants have to complete the application process as normal. This also protects your rights and avoids any rental arrears conflicts. However, if the property is unsuitable for another person or eligibility requirements are not met, the owner may refuse the request.
How do I advise the Property Manager of a maintenance issue?
If there is property repairs then please inform us in writing. You can complete our online maintenance request form and your Property Manager will be in contact.
How many tradespeople does it take to change a light bulb?
In most cases, as per your Tenancy Agreement, it will be a tenants responsibility to replace light bulbs in the apartment unless you believe there is danger in doing it yourself. If a tradesperson is called out unnecessarily, then we will seek to recover the call-out fee from you.
Connecting Property Utilities
Direct Connect offer fast, easy-to-use and a completely free service for anyone moving into a property. They help to connect your electricity, gas, phone, internet, pay TV, insurance as well as removalists, truck hire, cleaners and more if required.
Rent is always to be kept up to date and never in arrears. Should you have challenges paying rent please speak to your Property Manager in advance. If your rental payments are more than 7 days behind, we will request instructions from your property owner which may include issuing you with a breach notice. If the breach notice is not remedied within the timeframe outlined on the notice, court proceedings against you may commence where necessary.